The Guardian · 1 min read

A fifth of older Australians who contested automated decision on home support funding got more after human review

A fifth of older Australians who contested automated decision on home support funding got more after human review

Exclusive: Greens say department of health’s integrated assessment tool is ‘under-assessing’ far more people who may not know how to contestFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastAlmost one-fifth of older Australians who contested their algorithm-determined Support at Home funding allocation had a higher level of support or higher priority allocated once a human reviewed the decision.The department of health and ageing would not provide the most current data on how many people have contested their funding allocation under the integrated assessment tool (IAT), introduced in November, which is used across aged care to determine eligibility and classification for services, including Support at Home. Continue reading...

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