Nielsen Norman Group Jun 12

The Core Skill of Design in the AI Era: Critique

To build useful and usable AI-powered systems, our understanding of users’ needs and our design judgement must be encoded into well-defined evaluation criteria.

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Nielsen Norman Group May 8

Designing AI Agents: 4 Lessons from China’s Qwen Agent

A study of Qwen's AI agent reveals 4 design lessons: support discoverability, reuse familiar patterns, handle personal data carefully, and protect user auton...

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