Nielsen Norman Group 1d ago

UX Conference August Announced (Aug 17 - Aug 28)

Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX profess...

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Nielsen Norman Group 5d ago

Small by Design: The Strength of Lean Design-System Teams

Lean design-system teams, when strategically planned, can move faster, prioritize sharply, and scale impact beyond their size.

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Nielsen Norman Group 5d ago

What Designers Actually Struggle with on Product Teams

Designers' top struggles aren't about design skills. They're about alignment, influence, and navigating org complexity — the work no one taught them to do.

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Nielsen Norman Group May 8

Designing AI Agents: 4 Lessons from China’s Qwen Agent

A study of Qwen's AI agent reveals 4 design lessons: support discoverability, reuse familiar patterns, handle personal data carefully, and protect user auton...

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Nielsen Norman Group May 8

UX Writing: FAQs from Practitioners

Get answers to frequently asked questions about UX writing from attendees of NN/G’s Writing Compelling Digital Copy course.

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Nielsen Norman Group May 1

Selection Criteria: How to Pick Your Participants

Rigorous selection criteria protect study validity. Learn how to define inclusion, exclusion, and diversity criteria to avoid costly misrecruits.

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Nielsen Norman Group May 1

Information Seeking in China: A Different Ecosystem, Familiar Behavior

Information seeking in China is driven by mobile social-media apps. But how users prompt and engage with genAI mirrors what we've seen in the West.

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Nielsen Norman Group May 1

Job Opening: UX Design Assistant (Remote, World-Wide; Europe Based)

We’re looking for a talented UX design assistant to join the team. Applications due May 18, 2026.

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Nielsen Norman Group May 1

Job Opening: UX Design Assistant (Remote, World-Wide; US Based)

We’re looking for a talented UX design assistant to join the team. Applications due May 18, 2026.

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Nielsen Norman Group Apr 24

10 Guidelines for Designing Your Site’s AI Chatbots

Helpful site-specific AI chatbots clearly state their capabilities, offer relevant prompt suggestions, and quickly signal they know what users are looking at.

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Nielsen Norman Group Apr 24

Why User Panels Fail

User panels can deteriorate in predictable ways, introducing bias and reducing their effectiveness for ongoing research.

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Nielsen Norman Group Apr 17

UX Conference July Announced (Jul 20 - Jul 24)

Take up to 5 in-depth training courses, teaching user experience best practices for successful design. Courses focused on long-lasting skills for UX professi...

1 min read Read